Missing an Issue?
Requests for missing issues should be directed to the Executive Director at exec.dir@jptos.org.
For faster service, please include the Membership Number (usually found on the top left-hand corner of your mailing label) with your request.
Please note that failure to change your address or notify the JPTOS of your new address may result in the suspension of your Membership subscription.
If you have missed issues due to a change of address, you will receive one missing issue for the shipping/handling fee.
Any additional issues that you wish to receive require a standard fee of $20 per Journal for domestic members, $22 for Canadian members, and $25 for all other foreign members.
For all other missing issue requests, the Journal will process missing issue claims that are submitted within two months of publication (e.g., a missing July issue must be claimed by the end of September of that same year). Requests for missing issues not claimed within two months of publication may be filled, subject to availability. Additional fees may apply.
(Shipping and Handling charges are subject to change without notice.)
Please allow six (6) to eight (8) weeks for processing and delivery of missing issues. Shipping/handling fees may apply.